With 10 years of experience in IT, Jainya Tele Enterprises can be your reliable partner to keep an eye on, fix, and improve all (or any) parts of your IT system. By writing down the service scope and KPIs in a SLA, we make the process and prices clear.
Managed IT services help your IT systems and apps stay stable, save you money, and adapt to changing business needs.
We at Jainya Tele Enterprises can handle all of your company's IT needs because we are a full-service MSP. We also support co-managed cooperation, which means that we can share duties with your own IT infrastructure team or other IT service providers.
We make sure that the service is clear and build trust by writing down and signing a SLA that lists the KPIs, rules, and services that will be provided.
We will keep an eye on the health of your equipment 24 hours a day, 7 days a week. Most of the time, it takes us no more than eight hours to make urgent fixes and one to two weeks to add new features.
Based on your personal preferences, we agree on the best tools, amount of detail, and timing for how often and how we should communicate. If some of your team doesn't speak English, we'll probably give you a person to talk to in that language.
We make sure that your architects, developers, testers, DevOps engineers, IT support experts, database administrators, and security administrators learn what they need to know when we work together in the co-managed mode.
Our quality-first method is what makes sure you get the most out of working with Jainya Tele Enterprises when we provide managed IT services. Your data is safe with us because of our security policies and procedures, as well as our cutting-edge technology and skilled workers.
The numbers we achieve are not fortuitous. They result from our tailored approach to the combination of features at every help desk. The projects I manage show that the real boosters of help desk performance are multi-channel support, a self-service portal, automated ticket routing, and a solid knowledge base.
A managed IT services provider (MSP) is a company that works with your SLA to take care of your IT hardware and software. As a managed service provider (MSP), Jainya Tele Enterprises can take care of all your IT needs. They offer a range of services, from daily monitoring and control to long-term optimisation and evolution.
*We describe a sample set of IT parts because the infrastructure and IT assets of each company will be different.
Hardware
Software
Data storage
Security tools
Software development infrastructure
For each client, we plan a unique set of controlled services.
The most obvious answer is any business that doesn't have its own IT team but still needs to make sure its IT system works well. However, working with an MSP is still a good idea even if you have full-time or part-time IT experts. Flexible and on-demand growth are what make managed IT services so great. You can only hire someone to do one part of your IT (like help desk or DevOps) or a job that your team is missing. We have a lot of experience at Jainya Tele Enterprises working on projects where our experts work together with the client's IT team or with other MSPs.
Most likely, you don't need a big group of full-time IT experts to run your system. Because an MSP does the work for you, you only pay for what you need done, and you can easily add more people to the team without having to go through the long hire process.
Jainya Tele Enterprises gives you quick access to a large group of IT experts who can fix any problem you have, whether it's a bug in the software or a security hole.
Jainya Tele Enterprises has teams that work in different time zones, night shifts, and on holidays to make sure that customers can always get help, no matter what day or time it is.
A developed MSP will be fully responsible for uninterrupted service delivery. This means that if an employee calls in sick, the work doesn't stop; the MSP will quickly find a replacement.
Ans:
Ans: We employ sophisticated encryption algorithms to guarantee that all business information, both in storage and during transmission, remains secure and inaccessible to unauthorised entities.
Ans: You don't have to worry about these things because there is a SLA in place. An SLA makes sure that managed services are clear and that costs are predictable by writing down the services that an MSP provides and how often they happen.
Ans: In essence, the answer is affirmative. Jainya Tele Enterprises, a company that offers professional managed IT services, remotely monitors nearly all IT components, including software, networks, data storage, security tools, cloud services, and applications. Hardware is the sole component against which remote coverage is not feasible.
It works best for L1 and L2 support and security control.
We agree on the ticket cost at the start of our work together, and you only pay for the issues we fix each month.
The best for: L3 support (fixing bugs, more complex app and infrastructure problems and requests), and security management.
You pay ahead of time at a lower hourly rate for a block of hours during which we provide round-the-clock help.
Best for: Changing applications and/or parts of the IT system (by adding new features or making big changes)
The bill you get at the end of the month is based on how many hours or efforts you reported during the month.
It works best for long-term partnerships that involve a variety of services.
You can mix and match different price models to find the best ones for the tasks that make up your service suite.
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